Support & Claims

Most people don't take out an insurance policy just for the sheer fun of it. You want to know that if something goes wrong then you are not left with a huge bill to sort out the issue. One of the benefits of insuring your block of flats with Flats Direct is that if you even need to make a claim, big or small, you have an in-house claims team in your corner to get you a swift and fair settlement. If you need to make a claim, call the team on 0800 731 6242 or click on the button below to complete our online claim form and a member of the team will give you a callback.

In an ideal world, you would never have a situation arise where you need to make a claim on your Block of Flats Insurance policy. Some things just can't be avoided but there is are lots of things that can be done to help reduce the risks your Block of Flats is exposed to. Flats Direct have a raft of helpful documents and advice to help our clients. Click on the button below to see some complementary resources that can be adopted in your block of flats.