Advice for Property Managers & Landlords During COVID-19

As a property manager or landlord for a block of flats during COVID-19, we understand this can be a particularly stressful and challenging time. Flats Direct are here for you. Whether you have blocks of flats insurance or not, we want to ensure that all existing and potential customers are equipped with the support you need. For more information on how Flats Direct are responding to the situation, see our Coronavirus update.

Here is our top advice for property managers and landlords during COVID-19.

Rearrange property inspections for a future occasion

Due to self-isolating and staying at home and away from others regulations, landlords and property managers for blocks of flats must rearrange property inspections. With the current uncertainty, it is advised to avoid planning any inspections for the foreseeable future. With any planned inspections that can no longer go ahead, document this for future reference.

Keep tenants updated with government advice

Whilst your tenants might be keeping up to date with the latest government news and advice, it is your responsibility to ensure your tenants are well looked after. In a time like this, they will likely be looking for someone to turn to. This can be done by emailing tenants with copies of the latest government advice or even sending them soaps and sanitizers to encourage good hygiene.

Be contactable online

If you are worried about how you will manage your block of flats whilst self-isolating, there are ways around this. Let your tenants know that you are contactable via online platforms, either via email, text or telephone (whichever your preference). Make any necessary contact that you would do in person via one of these online methods, so that your tenants are appropriately cared for during this time.

How we can help

Flats Direct want to reassure customers that we are here to support you every step of the way during this global pandemic. Our block of flats insurance is there to provide you with the extra reassurance and protection that you need during this challenging period. If you have any concerns or questions about how we can help, we are here for you. The wellbeing and safety of our customers is paramount.

For more property management tips during COVID-19 or to simply speak to a member of our friendly team, contact our block insurance agency today. We will be happy to assist you further. Please give us a call on 0800 731 6242 or email